Dear Students

How Recent Measures Will Affect Lessons At The Pi Lab

Last Updated: 25 October 2021, 1.00PM

As of 25 October 2021, the Ministry of Education has yet to release the new directives for private enrichment centres.

Based on our phone conversation with them, the present directives will be expected to continue until further instructions from the ministry. We expect that the directives will be extended minimally until 21 November 2021 under the Stabilisation Phase.

If there are any changes prior to 21 November 2021, we will keep you informed accordingly.

While lessons for students aged 12 and below at tuition and enrichment centres may resume face-to-face from 11 October, there will be strict Safe Management Measures in place.

This is including but not limited to organising students into groups of no more than 2 students with a minimum of 1 m safe distancing.

Due to the physical constraints of our classrooms, we are regrettably not able to resume the hybrid learning arrangement (alternate onsite/digital lessons) at this point.

Here’s What Will Happen:

Given how quickly the situation is developing locally, we will be adopting the Ministry of Education’s directives:

The Centre will continue conducting all courses (regular classes & workshops) digitally via Zoom until 21 November 2021 (Sunday).
These measures may be further extended, depending on the directive given by the Ministry of Health & Ministry of Education.

By default, parents can expect their children to attend our classes digitally until further notice.

Next Steps:

📌 Parents with children enrolled in our regular classes can expect an email update from us by 2PM, 21 November 2021 (Sunday) if an extension after 21 November 2021 is deemed necessary.

📌 Parents with children enrolled in our workshops have been notified upon registration that their workshops will be conducted digitally, unless the Safe Management Measures are lifted enough for us to accommodate onsite students.

Rest assured that we’ll keep you updated as soon as possible via Email and/or WhatsApp message, in the event that there are any other operational updates.

Thank you for your kind understanding & stay safe! 😊

Starting 21st July 2021, All Lessons Will Be Conducted Digitally.

See How We Make Learning Fuss-free For Our Young Learners.

Step 1

Pick your preferred class based on the available dates & time.

Once we have received your child’s registration, we’ll confirm the lesson details with you via WhatsApp.

Step 2

Sit back & relax while we courier the handouts required for the class to your home.

Install Zoom on your child’s learning device if you have not done so.

Step 3

One Day Prior To The Lesson:

You will receive the virtual classroom credentials and what to prepare for the class via WhatsApp.

Step 4

On The Day Of The Lesson:

Your child should log into the virtual classroom 5 minutes before the lesson, with his/her handouts and stationery.

How Lessons Will Change For Our Regular Classes

Between From 14th June 2021 (Monday) to 1st July 2021 (Thursday):

All regular classes will be conducted digitally via Zoom.

From 2nd July 2021 (Friday) onwards:

There will be a change in how lessons are conducted in hybrid classes*
- Students who are currently attending onsite lessons in hybrid classes will alternate between attending an onsite lesson at the Centre and a digital lesson on Zoom every week.
- Students who are currently attending digital lessons in hybrid classes will continue to attend these classes digitally.
All existing permanent digital weekly, regular classes will continue to function as digital classes till the end of the academic year (November 2021).

*Students who are enrolled in hybrid classes can opt to attend their lessons via Zoom (without attending any lessons onsite) if desired.

⚠️ Please note that full resumption of onsite lessons from hybrid classes can only take place after the ministries lift all tightened social distancing measures.

Permanent Digital Class

Your child will join a permanent digital class where lessons are conducted live via Zoom every week based on the scheduled day and time.

Your child’s teacher will engage the students in the virtual classroom using the web camera and microphone.

Lesson handouts will be reviewed together in real-time and important parts of the worksheet will also be annotated on your child’s screen.

Hybrid Class (Onsite/Digital)

Your child will be assigned to a specific learning group where he/she will alternate between attending onsite lessons at the Centre and digital lessons* every week.

Your child’s teacher will engage both groups of students attending onsite and students attending digitally during the hybrid lesson.

Aside from using the same set of learning materials, your child can also expect to see the exact same content on his/her screen or the whiteboard.

*We also permit students to attend hybrid classes exclusively via Zoom until all strict social distancing measures have been lifted.

Here’s How Our Hybrid Learning Model Works In Our Regular Classes

Your child will be assigned to a specific learning group (Group A or Group B) where he/she will alternate between attending onsite lessons at the Centre and digital lessons* every week.

OR

Your child can also attend the hybrid classes exclusively via Zoom until further notice.

Your child’s teacher will engage both groups of students attending onsite and students attending digitally during the hybrid lesson.

Aside from using the same set of learning materials, your child can also expect to see the exact same content on his/her screen or the whiteboard.

Our Customer Care team will continue to send lesson reminders to you via WhatsApp depending on your preference.

If you would like to change your decision at any point in time, please let our Customer Care team know in order to make the necessary arrangements.

Resuming Onsite Lessons Safely Together With You

Students who will be attending onsite lessons at our Centre will have to abide by the following regulations. Please read through the following carefully if your child will be attending onsite lessons.

Onsite Lesson Regulations

If your child or anyone in the same household is unwell, your child will NOT be able to attend lessons onsite at the Centre and will have to attend digitally via Zoom.
Students who are placed on Leave of Absence (LOA) or Approved Absence (AA) by their schools and/or are on a Stay Home Notice (SHN) or Home Quarantine Order (HQO) will NOT be permitted to enter the premises.

In the event that any student is having respiratory symptoms and/or fever, they will NOT be allowed to attend their lessons onsite at the Centre as well.

In such cases, students will have to attend digitally via Zoom. If your child is affected, please inform our Customer Care team via WhatsApp message or call as soon as possible.

All students will be required to check-in via TraceTogether app/token. If any student does not have the app or token on them, they will NOT be permitted to enter the premises.

All make-up lessons will have to be attended digitally via Zoom ONLY. Each student will be allocated 3 make-up lesson arrangements per term and make-up lesson arrangements are subject to availability. There will be NO fee credit in the event that a student is unable to attend for the 4th lesson onwards or if there are no available make-up lessons for the academic week.
Our 2021 academic week runs from Fridays to Thursdays.

Keeping Your Child Safe With Enhanced Measures

From the beginning, your child’s safety and well-being have always been important to us. We will be adopting a series of government-mandated measures to make our onsite experience as safe as possible for our learners.

TraceTogether-only SafeEntry Registration & Temperature Screening

Every student authorised to attend onsite lessons will need to report to the Temperature Screening Station before attending the class:

(i) Undergo health screening (temperature taking & health declaration)
(ii) Check-in via TraceTogether only if the following conditions are met:

You/your child have not had close contact with a confirmed COVID-19 case in the past 14 days
You/your child are not currently under a Stay Home Notice (SHN) or Home Quarantine Order (HQO)
Your child has not been placed on Leave of Absence (LOA) or Approved Absence (AA) by their schools
You/your child do not have a fever or flu-like symptoms
You/your child agree to the terms and consent to the collection and use of your information for the purpose of COVID-19 contact tracing

✳️ Please ensure that your child brings along his/her TraceTogether token or mobile phone with the TraceTogether App to facilitate the SafeEntry processing.

⚠️NOTE:

(1) Please ensure that your child brings along his/her TraceTogether token OR a mobile device with the TraceTogether app from 17 May 2021.

(2) Check-in via the SafeEntry QR code via camera or Singpass app will no longer be permitted from 17 May 2021. Students who are unable to check-in via TraceTogether will not be permitted to enter the classroom and there will be no rescheduling or fee refund.

(3) If your child is living in the same household as a family member who is unwell, he/she should not be attending his/her onsite lesson for that particular week.

(4) Staff and students who are unwell (i.e. fever or respiratory symptoms) will not be allowed to enter our premises.

Revised In-Class Seating Arrangement

Students attending onsite lessons (up to 7 in a class) will be split into two groups with at least 1-metre distancing between both groups.

As much as possible, we will attempt to assign onsite classes across all of our classrooms in the other units on the same level to avoid intermingling between students.

Entry/exit timings of all students will also be staggered.

How It’ll Be Like In These Classrooms At
Serene Centre: #02-05A/#02-17A/#02-20
Crown Centre: #01-06/#01-07

How It’ll Be Like In The Classroom At #02-18

Disinfection Between Classes & Regular, Extensive Sanitisation Efforts

Classrooms will also be thoroughly sanitised before and after classes.

We have also stepped up our sanitisation efforts in classrooms and common areas with the use of NEA-approved professional cleaners.

Deep cleaning by fogging non-toxic, skin-friendly chemicals has also been scheduled on a weekly basis.

Use of Masks

All students will be required to wear a mask at the Centre. Students can choose to wear a face shield on top of a mask for additional protection if desired.

Easy Access to Sanitisers

Automated hand sanitiser dispenser machines have also been installed along all common areas for students to use when necessary.

Safe Distancing Control In Common Areas

Aside from the installation of safe distancing markers on the ground, safe distancing ambassadors will also be deployed to remind students to keep a safe distance from each other.

As much as possible, parents who are picking up their children should make pick-up arrangements at Level 1 to avoid crowding the waiting areas.

Changes to Reception Operations

Our Reception will also remain CLOSED for enquiries and payment.

If you would like to learn more about our programmes or products, please contact us via WhatsApp, Email or Live Chat.

Be It Digital or Onsite Lessons, We’ve Got Your Back.

Here’s How We Make It Easy For Parents & Students!

Step 1

Pick your preferred class based on the available dates & time and preferred learning arrangement (digital/onsite).

Once we have received your child’s registration, we’ll confirm the lesson details with you via WhatsApp.

Step 2

Sit back & relax while we courier the handouts required for the class to your home.

Install Zoom on your child’s learning device if you have not done so.

Step 3

One Day Prior To The Lesson:

Digital Students

You will receive the virtual classroom credentials and what to prepare for the class via WhatsApp.

Onsite Students

You will receive a reminder via WhatsApp on where your child should report and what to prepare for the class.

Step 4

On The Day Of The Lesson:

Digital Students

Your child should log into the virtual classroom 5 minutes before the lesson, with his/her handouts and stationery.

Onsite Students

If your child is scheduled to attend onsite lessons at our Centre, please arrive 15 minutes before the class to complete the temperature screening and SafeEntry admission procedures.

How Lessons Will Change For Our Scheduled Workshops

Workshops From 14th June 2021 (Monday) onwards:

All scheduled workshops from 14th June onwards will be conducted digitally via Zoom.
The option to attend lessons onsite at the Centre will no longer be available.

⚠️ Please note that full resumption of onsite lessons for workshops can only take place after the ministries lift all tightened social distancing measures.

Visualise The Digital Experience

Here’s How We Make It Easy For Parents & Students

Step 1

Pick your preferred class based on the available dates & time.

Once we have received your child’s registration, we’ll confirm the lesson details with you via WhatsApp.

Step 2

Sit back & relax while we courier the handouts required for the workshop to your home.

Install Zoom on your child’s learning device if you have not done so.

Step 3

One day prior to the commencement of the digital lesson, we will send you the virtual classroom credentials via email and WhatsApp.

Step 4

On the day of the lesson, your child should log into the virtual classroom 5 minutes before the lesson, with his/her handouts and stationery.

Enjoy the digital experience with us!